Why Should I Register Myself With ईSHहा ?
Hey! We’d encourage you to register with us so you’re the first one to know about our new collections, limited edition products and even our flash sales!

How Can I Register Myself At ईSHहा ?
You can register yourself by clicking on the MY ACCOUNT on the top left hand corner of the website OR on the bottom of the site by clicking on Create NEW Account . You will be redirected to a page wherein you can enter your email and password and that’s it – you’re registered!

How Can I Subscribe To Or Unsubscribe Fashion Alerts?
Subscribe: To subscribe to our fashion alerts, please enter your Details in the bar at the end of our homepage at the NEWSLETTERS section . You are now in the loop so wait for your first ईSHहा email!

Unsubscribe: To unsubscribe, scroll to the bottom of any our emails and click on “Unsubscribe” button. (we are kidding, don’t actually do it)

How Can I Reset My Login Password?
Click on Forgot Password get yourself a email . You will receive an email with a link to reset your password. You”re all set to shop again

ORDER RELATED

How Can I Check My Order Details/Status?
To check your order details at any time, We’ve send you tracking details on your Registered Mobile Number & Email Address .

How Can I Place An Order?
You can browse through our products (don’t miss out on the Handpicked products on the homepage!) and click on the ‘Add To Cart’ button. After you are done adding all the products you wish to purchase, you can review them by viewing your cart and then click on Checkout. Once you enter your information and choose your payment method, you can do a little dance to celebrate your order at ईSHहा !

How Can I Ship An Order To A Different Address Than My Billing Address? 

You can always choose an alternate address at the time of the order by clicking the option ship to a different address or contact Customer Service at Sales@ishahcouture.com to provide the details.

When And How Can I Cancel My Order?
To cancel or edit your order after making the payment on the website, call Customer Care at +91 7304155538 or email us on Sales@ishahcouture.com within 2 hours of placing your order. If the order hasn’t been dispatched by us, we will be happy to help you out.

How Can I Apply Coupon/Discount Code To My Order?
After you add the selected products to your cart, you can view the cart to review your order and total. You can make final changes to your order quantity here. You will see a promotional code space near the Total of your order. You can put in the digits there and click on “Apply.” The page will reload and your total will be revised .

PAYMENTS

What Are The Payment Options Available ?
Just choose from any of the following payment options:

  • Credit Card ( Master Card , Visa , Rupay )
  • Debit Cards
  • Net Banking
  • Paytm
  • UPI
  • Paypal
  • FOR ANY QUERIES YOU CAN CONNECT WITH US ON
  • +91-7304155538

Is It Safe To Use My Credit/Debit Card ?
It is absolutely safe to use your plastic money on our website. Your bank approves the transaction directly and we do not retain any card information. We assures you that we use the safest method of online payment available for the net today . So be assured, its completely safe and convenient to use your card on our website.

How Do I Choose The COD Mode Of Payment?
Hey there , We are Extremely sorry for not providing COD for now . But we assure that we will be accepting COD super soon .Hope our  people understand!

What If I Make A Purchase Using My Debit/Credit Card, And The Amount Gets Charged To My Card But The Order Is Not Successfully Placed?
If the payment is approved, your order will be placed. It has never happened that a customer is charged, and the order isn’t processed. However, if you are one of those paranoid ones, do not hesitate to call customer service and confirm your order.

SHIPPING, DELIVERY & PACKING

Is There A Shipping Charge?
No . There is NO shipping charges if the order is above INR 5000 + even if your order is HUGE (We like those the best!). However, if we have shipped the product to you once and delivery has been unsuccessful the product will come back to us. In the case that you want us to re-ship the product to you, there will be an extra charge of Rs. 150 (for small packages) or Rs.250 (for big packages).

How Long Do I Wait To Get My Order?
This depends largely on the delivery address. You may receive it as soon as , within 7-10 working days and if it is a sort of Customization it might take 27-30 working days .

How Do You Pack My Shipment?
Fancily. We will make sure that your product gets to you in prime condition. Depending on the product, we will package it in a way that will make you extra happy when you receive it!

What Should I Do If I Receive An Incorrect Article?
As unlikely as this is, if you have received an incorrect article we apologize. Please reach out to us at Phone Support on +91 7304155538 or email us at Sales@ishahcouture.com we will be asking for video unboxing proof without any cut or pause from the start if it isn’t available with you we are sorry we will not be there to help you .

IF YOU HAVE ANY OTHER ISSUES REGARDING YOUR PAYMENT , SHIPMENT , ORDER STATUS FEEL FREE TO CONTACT US AT OUR PHONE SUPPORT : +91-7304155538 OR Drop us an Email at Sales@ishahcouture.com

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